National unified service hotline: 400-658-1808

Customer service ability:

The company has established a perfect after-sales service system, with professional technical support and service personnel, providing the most effective technical services. After receiving the user fault information, the company responds within 2 hours. If necessary, send someone to the door for maintenance and troubleshooting within 48 hours.

Products and services

1- free training for the client's operators.

2- installation, commissioning, acceptance, training and technical services are free of charge to train the operators on the user's site.

3-normal use, the technical personnel of after-sales service department of the company confirm that it is a fault caused by process or material defects, and the instrument is not disassembled and repaired. The instrument shall be guaranteed for one year from the date of acceptance.

4- lifelong maintenance of products（ The customer must have detailed and authentic valid purchase certificate, invoice and warranty card, etc.)

5- free software upgrade;

After sales process:

Reporting process (customer / sales / other company personnel)